XFY PROMO

FAQs

How long does a website redesign take?

The timeline for building and launching a website typically spans between six and 24 weeks, depending on various factors such as the project's size, complexity, and notably, the client's active involvement in the process. Occasionally, exceptionally large projects may extend beyond a year. Our team comprises proficient developers, skilled web designers, and efficient project management protocols, ensuring the delivery of user-friendly, accessible, and speed-optimized websites. The development process is highly collaborative, and timelines can fluctuate based on clients' responsiveness in addressing queries or approving elements of the site that impact other sections. Given our dedication to refining the user experience and accurately reflecting our clients' visions, occasional delays occur as we incorporate and process feedback to achieve the best outcomes. Our primary aim is your site's success, leveraging our expertise in marketing and design. Clients possess invaluable insights into their business and customers, while we bring proficiency in marketing and design. By capitalizing on each other's strengths and collaborative efforts, we collectively achieve successful outcomes.

What happens if my site breaks?

If your site encounters any issues, worry not! We're here to assist with both emergency and non-emergency situations. To expedite the resolution, kindly provide us with comprehensive details about the problem you encountered. This includes specifics such as the browser used, your computer's operating system, the time of the issue, actions performed, the device used, and any other relevant information. Furthermore, we offer maintenance agreements aimed at preventing common site crashes, minimizing potential problems. This proactive approach ensures a smoother functioning site and provides you peace of mind, knowing that if issues arise, you are covered!

How do you ensure product quality?

We employ a systematic approach to ensure quality. Our process involves evaluating the progress every two weeks, conducting rigorous development and acceptance tests, and regularly presenting our work to you for review. Your feedback is integral, allowing us to incorporate it efficiently, ensuring that you receive precisely what you are investing in.

How do you ensure product quality?

We employ a systematic approach to ensure quality. Our process involves evaluating the progress every two weeks, conducting rigorous development and acceptance tests, and regularly presenting our work to you for review. Your feedback is integral, allowing us to incorporate it efficiently, ensuring that you receive precisely what you are investing in.

Can the software be upgraded in the future as new technology becomes available?

Absolutely! We are committed to enhancing, upgrading, and continuously developing our software as new technologies become available. Your software will evolve and stay up-to-date with the latest advancements.

How do you manage communication and meetings when your development resources are located abroad?

Our communication strategy includes adopting an alternate-day or weekly meeting schedule. We facilitate meetings through platforms like Skype, GoToMeeting, or via telephone calls for scheduling. Moreover, we provide our clients access to our project management tool, allowing them to track project progress around the clock.

To ensure effective communication, we offer customers a 1-hour overlap based on their time zone. During this period, clients can engage with the entire team or specific resources as needed. Should clients require us to work during specific hours outside our standard operational times, this can be arranged for an additional fee.