XFY PROMO

Refund Policy

At XFY Promo, our Refund Policy adheres to standardized practices aligned with industry norms. We maintain a commitment to fair assessment practices, ensuring that all refund claims undergo meticulous processing, following stringent parameters to ensure justified and mutually agreeable decisions. Our policies are designed with suitable measures to resolve various claims stemming from diverse needs and distinct business situations to take place within 30 days.

Coverage & Scope

This Refund Policy delineates XFY Promo' protocol and approach regarding refunds. It's important to note that this Refund Policy is exclusive to XFY Promo and does not extend to companies, individuals, or entities beyond our ownership or control. This includes third-party service or product providers under contract and any external websites linked to XFY Promo' websites.

When Do You Qualify For Refunds?

• Refunds are contingent upon the fulfillment of specific conditions that are rigorously assessed:
• Development/Post-sales operations have not commenced.
• The project issues surpass the scope of rectification or resolution.
• Adherence to our payment terms without violation.
• Absence of utilizing information for monetary or business gains obtained during our association.
• Valid and rational reasons justifying the refund request.
• Ability to demonstrate innovative UI design and development skills, understanding what creates an engaging app.
• Presentation of all evidence supporting the refund claim.
• Exclusion of any billing dispute originating from your bank or payment vendor.

How The Refund Takes Place?

• Pre-Refund Process:
• Analyze and verify the refund query for accuracy.
• Align the query with acceptable parameters and valid references.
• Initiate refunds in applicable situations, settling either fully or partially as appropriate.
• Post-Refund Procedures:
• Execute a proof agreement.
• Unless instructed otherwise, securely delete all shared information and communication records.
• Transaction Details:
• Refunds typically require 30 business days for processing after the refund agreement is signed.
• The refunded amount will be in the currency of the original charge. If this isn't your native currency, your bank may levy exchange fees or fluctuations in exchange rates could affect the refunded amount compared to your initial payment in your native currency. Any fees or losses incurred in this process are solely your responsibility.

Changes

XFY Promo reserves the right to modify this policy at its discretion and without prior notice. It is advised to review this policy periodically for any updates. For further details regarding our Refund Policy, please reach out to us at xfinitypromo@yahoo.com